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Over-The-Phone Interpreting (OPI)

Markets served

  • Medical & healthcare systems
  • Federal, state, local government
  • Banking & financial institutions
  • Education institutions
  • Retail
  • Corporations & global business
  • Utility companies
  • Call centers
  • Transportation companies
  • Travel, tourism & hospitality
  • Insurance companies
  • Telecommunications
  • Technology sector

Specialized in Health Care Interpreting:

  • All interpreters annually trained on HIPAA compliance
  • Rigorous medical interpreter credentialing process – Minimum 2 years experience & 40 hours training
  • Intensive medical interpreter testing with minimum passing score of 90% with no clinically significant errors
  • Full compliance with Joint Commission standards and policies
  • Florida’s top 15 foreign languages covered – per ACA Section 1557 mandate

Performance and Protection:

  • Services available on-demand, 24 / 7 / 365
  • Toll free number and private access code
  • 9.86 Seconds: Average connection time for Spanish
  • 16.5 Seconds: Average connection time to all other languages
  • 99% U.S. based interpreters (only exception is small team of French Canadian interpreters)
  • $2M general liability, $2M errors & omissions, $5M umbrella coverage

Terms

  • Extremely competitive per minute rate negotiated based on volume
  • NO minimum fees per call – invoiced ONLY for the minutes used
  • NO monthly fees
  • NO set up fees

 

407-205-9494

service@clarivita.com

www.clarivita.com